Swagata Kumar – Medium

Swagata Kumar

Steps to building a customer success team within a SaaS company?

In B2B SaaS, you build a marketing team to attract new leads whereas your sales team ensures these leads become customers. What’s next…

May 26, 2021

Steps to building a customer success team within a SaaS company?

May 26, 2021

Customer retention best practices to maximize renewals in SaaS

In the subscription economy, the customer- acquisition cost(CAC) is much higher compared to the subscription revenue that you earn in the…

May 10, 2021

Customer retention best practices to maximize renewals in SaaS

May 10, 2021

Published in
Tech Impact Insights

Paradigm shift in Customer Success technology with AI

May 3, 2021

Paradigm shift in Customer Success technology with AI

May 3, 2021

How do I build a customer health model using SaaS Customer Success?

How you can build a perfect customer health model using SaaS Customer Success? There is nothing more frustrating than not knowing which of…

Apr 30, 2021

How do I build a customer health model using SaaS Customer Success?

Apr 30, 2021

Published in
Designour UX / UI Studio

Improve ROI with a better UX

It’s just a couple of years back when most of us had a “secretary” to handle all your mundane tasks- booking flights, arrange meetings…

Dec 31, 2019

When a company invests in UX of its products or websites, it gets a chance to improve its ROI

Dec 31, 2019

Published in
Designour UX / UI Studio

Design trends 2020 and beyond

One thing that is going to dominate all aspects of our life — SPEED. I can’t believe it was just yesterday that we were contemplating and…

Dec 26, 2019

Design trends 2020 and beyond

Dec 26, 2019

Published in
The Productivity Revolution

Best image and video editor software for startup and small business needs

Necessity and paucity often breed creativity

Jul 5, 2018

Best image and video editor software for startup and small business needs

Jul 5, 2018

Swagata Kumar

Swagata Kumar

Growth Marketer I passionate about customer success and growth hacks I writer at Scientya ,Productivity revolution

Following

Help
Status
About
Careers
Press
Blog
Privacy
Rules
Terms
Text to speech